If you've been there, you understand the value.
2012 Burt User's Group Conference
April 13-16
Hosted by The Sacramento Bee
Holiday Inn 300 J Street Sacramento, CA 95814
Click here for the current agenda.
Download the (Excel) registration form here.
1. Click here to prepare an Urgent Support Request (USR) which will send an e-mail to the BRC and after-hours on-call representative.
2. Contact the Burt Mountain Response Center at 303.670.7731.
Please follow the following procedures when requesting support.
1. Click here to prepare a Software Maintenance User Request Form (SMURF).
2. Contact the Burt Mountain Response Center at 303.670.7731.
3. We do not provide non-emergent after-hours support.
For 2011, we will be observing holiday routine on the following dates. On these dates, please follow after-hours support protocol.
