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Burt Technologies, Inc.
32156 Castle Court
Suite 206
Evergreen, Colorado, USA 80439

Phone: 303.674.3232
Fax: 303.670.0978
Support: 303.670.7731

Support

Service

Click here to logon to the support portal.

1. Click here to prepare an Urgent Support Request (USR) which will send an e-mail to the BRC and after-hours on-call representative.

2. Contact the Burt Mountain Response Center at 303.670.7731.

Requesting Support

Please follow the following procedures when requesting support.

1. Click here to prepare a Software Maintenance User Request Form (SMURF).

2. Contact the Burt Mountain Response Center at 303.670.7731.

3. We do not provide non-emergent after-hours support.

For 2011, we will be observing holiday routine on the following dates. On these dates, please follow after-hours support protocol.