BURT Technologies, Inc. 32156 Castle Court, Suite 206 • Evergreen, Colorado, 80439 • 303.674.3232

Burt Technologies Support

Click here to logon to the support portal

Urgent Support

  1. Click here to prepare an Urgent Support Request (USR)
    which will send an e-mail to the BRC and after-hours on-call representative.
  2. Contact the Burt Mountain Response Center at 303.670.7731

Requesting Support

Please follow the following procedures when requesting support.

  1. Click here to prepare a Software Maintenance User Request Form (SMURF)
  2. Contact the Burt Mountain Response Center at 303.670.7731
  3. We do not provide non-emergent after-hours support.

We observe holiday routine on the following Holidays. On these dates, please follow after-hours support protocol.

  • New Year's Day
  • Founders' Day (observed on the Friday before Martin Luther King Day)
  • Martin Luther King Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

BURT Remote Support

Live representatives are online and standing by to assist you.

 

Click the button for BURT Remote Support via TeamViewer

 

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